Service used to be better in the past". Cons: "A bag was lost at Ahmedabad airport. Pros: "Plane is too old needs to be updated and good was below average. It used to be much better than that". Cons: "Food, crew, seats and plane". Only thing decent was the boarding. Cons: "Crew members did not care about anything, unorganized. Food was terrible.
The in flight entertainment was lacking entertainment. Even though I got to the seat first and was trying to get settled in. Crew members were eating and on their cellphones in the back the majority of the time. It was hard to get a cup of water. Pros: "Same as above great crew". Cons: "Boarding process chaotic long wait in bus". Pros: "Great and very patient crew! Cons: "Boarding process chaotic". Pros: "The flight wasn't delayed.. Cons: "My seat in 13 hour long flight was Broken!
The chair wouldn't recline! The crew couldn't help saying the flight was full and couple other chairs were having the same problem?!!!
The food was mediocre. The cabin bag size limit was very small. Pros: "Free movies and polite hostesses and service". Cons: "Free internet". Pros: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience! Pros: "The crew was very nice". Cons: "The seats super uncomfortable and the entertainment is very mediocre Qatar airways way better".
Pros: "Good food and vegetarian options". Cons: "Not very good movie options". Cons: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight ever in my life. The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad.
I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees Emirates is far superior Airline than this.
Pros: "Get entertainment options. Cons: "Food was mediocre. Cons: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us.
Pros: "Best flight ever". Pros: "Food, entertainment". Cons: "Bad seats, bad legroom and very cramped isles". Pros: "Actually there was nothing to like except for the ground crew and the flight took off on time". Cons: "Everything was horrible.
The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date. Pros: "Seating and inside flight everything was good". Cons: "My luggage was tested with 2 machines and it was shown under 23 kgs but as i went on airport it showed me 27 kgs.
I couldn't return anything and i had to pay over wieght fees. It was a shock for me. Pros: "All seats had power outlets". Cons: "Plane was older than expected. Pros: "We boarded etihad for the first time and the experience was not good at all. Have two major complaints. The boarding area was very strict with the carry on laggage items size. My wife and I have the carry on bags, with which we boarded multiple domestic and international flights and never got a complaint from any carrier, but to my surprise, etihad staff mentioned that my bang is over sized in length and width and I need to check in.
And second complaint is on Food. We selected Hindu meal, and the food was not good in taste and the options as well. Staff were all good and supportive all the time. Cons: "Food Boarding". Pros: "Food, In flight entertainment". Cons: "Etihad has the most ridiculous carry on baggage policy.
They have this cage within which your carry on should fit in. Never seen any airline doing such a shitty thing and overcharging. Also, I think they turned the AC off during the flight and I was fanning myself for the entire 14 hour duration of the trip. Pros: "Nothing was good". Cons: "Air hostess were very rude. Her name is Iliana , none of them have name tags on. I guess that will he the first thing any passengers would expect. Food was not served as per the menu.
They gave away whay ever they wish. To ask for water we had to request times. The air hostess Iliana was bumping constanly into us, and does not even have courtesy of apologising. Because of her I could not even sleep for a second in the plane. Iliana is very racist. When multi cultural people are around, it a common sense that we have to talk in a language which is understandable by every one. She was speaking in the local language, and messing around with the fellow passengers for a small issue.
She is definitely not fit as an air hostess, if she is there as a racist. A kid beside me was asking for an ice cream if we had a chance of purchasing it, like we do in domestic airlines. When I was requesting for the ice cream, she mentioned it thrice to book a ticket in business class.
Rude absolutely very very rudeeeee. Untolerable service There was no blanket and ear plugs kept on my seat, I request iliana thrice for blanket and ear plugs, she was like i will give you after I serve everyone, but I never had one through out my journey.
This is how Eithad has trained their air hostess to handle passengers. Cons: "I was assigned a middle seat next to a obese person. It was very unpleasant 13 hours, and the airlines could have moved one of us. Cons: "It was delayed more than 7 hrs. We had early morning flight. They disnot allow us to get out to get food. They just sreve cice water. I had to take medicine with food. Cons: "We did not get our bags total of 6 bags - It was extremely difficult with an infant and a toddler to manage without clothes and meds.
Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic.
Lastly food, worst frozen food. The portions were too small and very limited service. Cons: "Flight attendant could have cared less about being there. Cons: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip.
Pros: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size.
Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship.
Pros: "I like the Islamic programs, nice food, nice pillow". Pros: "Loved the cabin crew, they were friendly, helpful and attentive despite a very long journey from Chicago to Islamabad. Cons: "One piece of luggage was is banged up that there is a large dent and the handle no longer closes Limited staff for such a filled flight, despite their best efforts service suffered. Need a seperate section for families with children.
Face mask might be offered to passangers who coughed much of the journey causing concern about sharing germs in air that is already still. Food and toilet areas were smelly towards end of flight.
Let alone the humiliation.. It was pay in 5 mins or you will be booted off Go figure". Cons: "Great big stain on the carpet around the end of the gates looked pretty bad.
Pros: "The food was ok. Cons: "The crew at O'hare Airport had terrible customer service.. The boarding crew made everyone buy new carry-on bags as their current bags were apparently 'too tall' to fit, even though most of the passengers there had arrived from domestic flights without having any issue with their carry-on baggage.
Never flying with Etihad! Pros: "Leg room!!!! Cons: "It seems Etihad hired a lot of beauties without the brain. The crew on this flight knew nothing about customer service. I had my face mask on displaying the side that states "please wake me up for meals" and of course I was not. Hours later, I woke up starving and had to go to back of the cabin to pick up a food tray since no one bothered to answer the call light. After finishing my meal, I pushed the call button 5x and no one came to collect the tray.
I waved at an attendant 2x and she replied, "I'll pick it up on my way back" but she never came back.
My food tray full of waste was still sitting in front of me. At that point, the gentleman sitting in the aisle seat woke up, saw the tray still in front and he got very upset. He stopped a random attendant walking down the aisle and requested tray must picked right now!
In addition to this, the seats in the economy class were so tightly compacted and uncomfortable for a 13 hours flight. One could barely move. Pros: "Grew was amazing. Great trip, thank you United Airlines". Pros: "Flight was quick and easy".
Cons: "Seats are small. Luckily the flight is short bit for anything longer than one hour I do not recommend this aircraft". Pros: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets. Cons: "Multiple people on flight not wearing masks".
Cons: "No bad, easy". Pros: "The boarding process was good. Departed on time and arrived on time. Cons: "No social distancing of passengers on the plane yet there are empty rows of seats. Pros: "One passenger was removed from the plane after 3 times he was warned about removing his mask before takeoff. Due to Covid19, United was boarding by row, from the rear to the front.
Cons: "When I made the original bookings, United was not allowing the middle site of the row to be used. Unfortunately, the plane was almost packed. Cons: "United Airlines in our experience runs late putting a lot of pressure on any ongoing connections. Not clean. Staff not friendly. Only sometimes helpful. Pros: "Nothing, to be honest. Cons: "Terrible boarding process boarding groups one and two together for the first time, so even though we were group two priority, we did not get on until the middle of three and no overhead bin space left.
We did get a tiny bag of pretzels and were supposed to get either water or juice, but we never saw a beverage. Also, my seat's entertainment did not work. I have never been so uncomfortable on a flight, and I fly a dozen times a year for the last 25 years. Pros: "I liked everything was excellent". Cons: "There was a 10 minutes delay". Pros: "Nothing! Cons: "Kayak sent me a message that our connecting flight out of O'Hare was boarding at gate B5.
However, checking the monitors in the terminal showed the correct gate was B21, which is on the opposite end of the terminal. I don't know why Kayak had the wrong information on this. We barely made our connecting flight because our starting flight was over 30 minutes late, which was United's fault. This made rushing to the correct gate for our connecting flight all the more stressful.
No time to stop at the bathrooms or pick up something to eat. Both United and Kayak let me down on getting back to Hartford. We arrived at the end of boarding with no room left for our bags in the overheads so we had to check them and pick them up at the carousel.
A totally BAD flight experience. Pros: "TV and movie choices should be according to instead of Also TV should be from running Era". Pros: "My trip started off with airplane problems from the beginning.
From my flight being delayed multiple times by air china to the overly packed united to the confusion of the non updated confirmation numbers or the e-ticket number. Even on the day I left upon arriving to the airport my confirmation number they had just given me after all the prior problems still didn't work. Air china had mediocre food with okay entertainment except my headset jack on the TV was broke and I couldn't watch anything.
On the last air china flight from Bejing to Bangkok. I couldn't even charge my phone, watch any entertainment and basically was just stuck with no WiFi. Justfly wouldn't compensate for the changes on their end and said I myself would have to ask the airlines for compensation which the. Now I'm finally in Thailand but I'm scared of my return.
Cons: "Everything was really not great. Air china had mediocre food that some of it wasn't bad but other was so so. Pros: "Nothing". Cons: "Pilot admitted error. They did not even know what was going on. No supervisor came even though we asked the captain to contact one. We were ignored. Total clusterfuck. Pilot was courteous and professional but front desk was Frazzled and incompetent. We were hugely inconvenienced and missed our obligations with no offer of compensation.
Then when we finally get on the plane they kick us off!!!!!!!!!! Now they are saying a departure for a 2 pm flight. This is beyond acceptable and I am about to call the local news and am sending them video of your gross incompetence.
I want to be contacted at immediately. My time is valuable and no part of this delay is acceptable. I want full flight vouchers for this debacle". Pros: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands. Pros: "My husband and i we want to seat next to each other".
My husband is upset. It happened again. Very disappointing. We think the airline doing this intentionally. Pros: "The price was unreal so I had to jump on this, I was able to get on and off with my backpack no problem. The flights were good, captains were very communicative about times, expectations and when turbulence was present. Cons: "The check in had to be done in person because of the need to check my bag size, I felt a little insulted that I would have to be checked on my honesty.
When I got to the check in it was like watching a special forces team measuring and prodding peoples bags to get them in to the little box even when the shapes were the reason they couldn't fit, not the size of the bags. I literally watched someone fit their bag and the attendant take it out and make it misshaped for the box and show how it didn't slide in.
I had no issues with my luggage, but that sucked to watch happen to others. The food and drinks came about 10 minutes before the plane landed. Pros: "There were extra seats due to few passengers.
We were very timely in leaving and landing. The dinner was good. I had pasta with spinich and a red and white sause. Very tasty and hot. They came around with plenty of water. The ticket price was very reasonable.
Cons: "This flight was on United. So, there was no internet to purchase as the emails from Lufthansa claimed there would be. I woke up in the middle of the night and went to 3 open seats and laid across them. It was dark and I did not realize that I had moved to Economy Plus. Looking for Chicago to Ahmedabad Flight? For convenience and to save time, pick the airport that is closest to your destination. Currently, there are 6 airlines operating flights between the two destinations and approximately 20 flights take off from Chicago to Ahmedabad every week.
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So then the 1. But I'm still waiting for the flight so the wait could be even longer yet. The airline should consider refunding everyone's money on this flight. An hour delay is one thing, but four hours is uncalled for.
Never flying with United again. Cons: "Delay and then having to change gates - at O"Hare that means walking and walking some more!! After being insulted during check in.
During the two hour delay I could have used it!! Poor service I will fly American from now on!!!!!!!!!!! Pros: "Crew staff went out of his way to find something for my aisle to snack on when the person next to me asked if there was any snacks on the plane.
The plane had to be changed for another plane due to a mechanical issue on the first plane, and the new plane had not been stocked with food after it's previous flight, yet the crew member was able to scrounge up some snacks for us! Also got complimentary directtv - nice, but doesn't make up for not getting home in time yet again.
Cons: "United sucks. I have flown it maybe times in the past 2. I have had only 3 round trip flights go without a hitch. Every other trip was delayed. This time 4 hours on my return flight to Boston due to a plane switch, boarding of a new plane to discover a mechanical issue, deboarding, waiting for a new plane, then boarding and sitting on the ground for another 40 min before we were able to take off. I was delayed 1.
Still doesn't top but my worst 5 hour delay in Chicago on the way back to Boston because the captain didn't show up. United is atrocious and is my last choice or any airline. Only fly when I'm absolutely forced to now due to no other reasonable choices. They are below delta, JetBlue, American, southwest, and embarrassingly, spirit as well.
Cons: "We were connecting to this flight after flying in from Rome. Initially we were scheduled for an pm flight, but after landing early asked if we could change to an earlier flight. They graciously bumped us up to a pm flight, which trimmed our 4-hour layover down to 3pm. Cut to pm Cons: "While happy to have pilots concerned about my safety, it was frustrating to suffer thru 2 different mechanical delays.
The first one was a missing rivet - which turned out to be so bad they had to put Us in a different plane. When you are on 2 broken planes in a row with the same airline you start to to wonder about how well they are maintaining their equipment. I feel like I deserve more than a "sorry" for the use of my extra time, but no credit or flight certificate was forthcoming.
Pros: "It left on time and arrived earlt". Pros: "First of all, the crew was amazing. I had just been traveling for about 20 hours and I had a seat towards the back of the economy section.
After traveling that long, I was getting antsy to be at my destination, and I asked the gate agent if she could bump me to a row towards the front of economy- thankfully the plane wasn't full, and she was able to! It's the little things like that, that are what make me fly United. Also, the cabin crew on the flight was great!
Of course, the economy section of the plane wasn't an ideal amount of space, but come on- it was an hour flight, and they did a good job of trying to spread people out so that the rows weren't packed. Cons: "Boarding took a little longer because the plane was being cleaned. I believe they said the overnight flight got in a little late and they still had to clean the plane. We boarded late, but still got to our destination early. Negative turned into a positive- you can't beat that!
Pros: "Quick flight. Cons: "Flight was delayed for 40 minutes because of "paperwork" according to the pilot. We boarded the plane on time however had to sit on it during the delay. We were not informed of what was going on until we had already been waiting for 30 minutes. When they informed us of the delay they offered everyone free direct TV in flight to make up for the delay. Once we finally took off they announced that the direct TV was not actually working.
The flight attendant making the announcements was not sincere and rather unprofessional. Luckily the pilot flew fast so we ended up arriving only 10 minutes late.
Pros: "We received a free video service for the flight". Cons: "First of all the flight was booked for a plane which was too large to land in Providence. So either way we were going to have a longer day and extra leg After running to the gate because my first flight was late taking off, this flight was delayed due to engine issues. So instead of taking off at pm, we took off at 9 pm and still had to catch a bus from Boston to Providence Pros: "The fact that you serve a small complimentary drink and snack on such a short flight was extremely appreciated.
It seems most airlines either won't serve on a short flight or charge you extra. Also, I absolutely love the new seats on the planes you guys have been using for quite a while now.
As a disabled person, the bulky seats still employed by many planes on other airlines are incredibly hard on me getting in and out of the seat isles. The crew was very efficient and kind. I also appreciate the thank you to military personnel that they announced at the end of the flight. Cons: "My gate was moved a few minutes prior to scheduled boarding. It was a minor inconvenience. Flight was a bit late getting out, but still arrived at designated time.
Complimentary Wifi would be pretty nice, but not expected. Cons: "Lack of communication. Kept us belted down for s very long time. Lacked food service, lacked water service till the very end of the lock down. Then we were given the option to leave the plane as the doors were to be disarmed.
But if we did the plane could get clearence and leave with no warning. I missed my connecting transportation, had to scrape my weekend plans, currently searching for a place to stay tonight while they locate my bag. I am cold and left my jacket in my bag. The United counter people are blaming it on the weather. I am sure everything was delayed by the laxadaysical baggage loader.
The one person or lack of help loading the bags on the plane completely altered my travel plans. I requested assistance for hotel only to be told they are full when in fact several are vacant on the Internet. I should of videotaped the baggage loading in Canada, it would of went viral. Pros: "The crew on United was very helpful on my July 2 flight".
Cons: "You sold me a ticket on Lufthansa. When I got to the counter they said they had no record of my reservation. When I showed them the Lufthansa reservation they told me it actually was for a United flight, even though it clearly said Lufthansa.
I had to wait another 45 minutes in the United line to retrieve my boarding pass, then about another hour to go through passport control and security. I barely made my flight. I will never make a reservation through Kayak again. I am deleting your app. Pros: "Punctuality". Cons: "Food. It is a very long time and there no food enough". Pros: "flight attendants were pleasant.
Cons: "I was stuck with commercials for direct tv, two feet from my face the whole trip. I would push the button to turn tv off but it would come back on less than five minutes latter. I had my head phones in listening to personal device but was still distracting. Pros: "-Pounctuality". Cons: "- Horrible food; - Very old airplane. The oldest I ever flew; - The entertainment system was horrible and not worked.
We came the whole flight without having access to anything, neither the map of the flight. Cons: "Crew was not helpful". Pros: "1. The crew was average. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi.
They misguided some passengers including me directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. There was no need to go through the emmigration at New Delhi and collect the baggage.
The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk.
At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. On three registers kept at various entry points, we had to make entries as regards passport No. Fligh No. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru.
It displayed Flight No. AI , instead of AI When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI and the luggage four bags also contained the same flight number AI It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..
Cons: "It was like flying a crowded bus with push and shove! Pros: "Not much". Pros: "Great". Pros: "Yes crew members are all very kind and seats are comfortable". Cons: "The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle.
I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen. Pros: "I did not like anything about the flight. I will never pick air India again!!! Cons: "The people working at the counter were very rude. The plane kept delaying. My flight got delayed til pm and I got the notification at pm. I missed my connecting flight. There was no accommodation for the people flying. Pros: "Crew was very welcoming and helpful.
Cons: "The plane was not clean and very little leg room. Cons: "Hi". Pros: "Smooth flight". Cons: "Delayed 35 mins. Cons: "The entertainment system never works. You will have your fingers worn out by trying out the touchscreen. Tried reporting this to the crew member and he just laughed indicating that the passengers on Air India dont deserve entertainment system.
I have traveled twice in AI and both the times it didnt work. Even if you are getting some other mid eastern airways for additional price, please chose that rather than Air India. Cons: "At the Chicago airport I have to plead for the seats together for my parents and after realizing that my mother had a broken arm ,they finally gave one. This situation became worst when the Air India Airline didn't provided wheel chair assistance to my parents at the destination airport in New Delhi.
We had requested it way earlier with our Itinerary. This is one of the worst flight to book. If you are taking this feedback try to work on this and make other customers aware that beware of booking your flights with Air India when you need wheel chair assistance.
Pros: "Food Crew Service". Cons: "During the time of boating there were two people who were randomly checking the passengers and having them weigh their cabin baggage and carryon bags.
In my case I had some extra weight in my bags since I was carrying my work laptop and personal laptop with me. They didn't let me board until I talk to Manager. I wanted to file a complaint regarding it. Both my checking bags had less then 23Kg. No one at the checking told me to weigh my carryon bags. If they would have told me at that time I could have transferred my stuff.
This was first and last time I was flying from Air India. I will tell all my friends and family members not to fly with Air India. TV monitor was not working in my whole flight. Even the next seat passenger had the same issues. My seat no was 37D Hope these issues will be resolved for future customers. Pradeep Bhatia". Cons: "Delayed several times Overbooked Lavatories not working".
Pros: "Timeliness". Cons: "The entertainment system was broken for most part". Pros: "Business Class". Pros: "Welcoming, food". Cons: "The seats were okay but can be comfortable. Pros: "In flight service was simply outstanding. The crew was ever ready to assist and always smiling. Cons: "Check in procedure was extremely slow and the person seemed rather cold.
No special checked baggage allowance for First Class passenger. BA allows 3 bags. Would have been nice to see some leniency or formal change in their baggage policy. Pros: "The fact that the plane worked and I was able to arrive in New Delhi safely. Cons: "Awful service! This was a 16 hour flight but they didn't even offer water for hours. I used my attendant button at least 12 times and no one came to my seat. I had to hunt them down and found all of them holed up in the back of the plan gossiping and laughing.
Adding to this, their entertainment systems were faulty and didn't work half of the time I was on the plane. The sound quality may have been alright but the headphones that they provided gave a really muffled sound so it was really hard to understand. I tried to use my personal headphones but the entertainment system would only allow for Air India's "special" headphones. The food was mediocre and they served their meals in spurts.
Within the first two hours of the plane taking off, they served us one meal. Then there was no food or water service for at least 8 more hours. Then they gave us a meal 4 hours before we were supposed to land and then again a heavy snack an hour later. So basically, we were left to fend for ourselves for 8 hours with no food or water. I am dreading the journey back from Delhi to Chicago now. Pros: "good indian traditional food is required with enough quantity and good quality.
Cons: "crew behaviour not up to extent. And seats were literally falling apart. Even in upright position, they were reclining all the way under the weight of average passengers. Pros: "Staff friendly". Cons: "Plane delayed 2. Pros: "Loved the leg room in the economy class seats, much more comfortable than other airlines. The flight crew was courteous, overall a pleasant experience". Pros: "Boarding was surprisingly smooth and food, as anticipated was really good.
Cons: "Neither the touch screen display or the remote worked. Mentioned that to one of the flight attendant who told me that the system will be reset after the food service. That did not happen so after waiting for another 2 hours into the flight, I spoke to another attendant who did reset the entertainment system.
It did not work. Brought it to her attention and the response I got was, "Sorry, the flight is full and there is no other seat available". I had to sit through 14 hour long journey looking at other passengers or hear babies cry non-stop! Cons: "Entertainment system having issues Headphone quality not good". Cons: "Entertainment was not working for entire Row and whole flight.
Pros: "Nonstop to India. Seat space. Ease of check in. Flight times. Wanted to reach India in day time. Cons: "Food was ok. Expected vegetarian food to be better in Air India. Some entertainment systems broken. Pros: "Staff was courteous and helpful. Pilot was great. Movies kept on stopping and had to started again only to stop one more time. Pros: "The food was decent. Cons: "Other than this, the on flight entertainment was broken for the 15 hour flight, and people and their kids became restless.
The staff refused to do much about it. It was a really bad experience. Pros: "Direct flight from Chicago to Delhi". Cons: "Poor wheel chair assistantance. Booked 2 tickets same time.
But got seat different places.
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